Warranty & Returns Policy

ROUGH AND TUMBLE LIMITED WARRANTY

BURCH BARREL designs and manufactures with functional excellence in mind.  The BARREL and accessories are constructed with state-of-the-art materials and designed with meticulous attention to detail. Our Limited Warranty guarantees everything we build against manufacturing defects in materials and craftsmanship for the practical lifetime of the product.

Our Warranty does not cover damage due to normal wear and tear, neglect, or misuse but these can be repaired or replaced for a reasonable charge.

Warranties will be reviewed case by case and Burch Barrel will decide to either repair or replace manufacturing defects in material or craftsmanship. In the case of a warranty repair, we may send replacement parts or source a local, quality handyman to repair the product for you at no cost. Shipping a barrel is expensive and inconvenient for you so working with a local professional is the best solution we have found.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Call or email us to start a Warranty claim - 406-924-2424; service@burchbarrel.com

RETURNS

BURCH BARREL offers a 30-Day Money Back Guarantee on product that is unused and in like new condition. Although we are pretty sure you will have a fire going within 30 minutes. Customers have 30 days from the date of purchase to return any product for a full refund or exchange for a different size. Products must be in new condition without any physical damage. Any physical damage may result in a less than full refund. Upon arrival and prior to assembly of your BURCH BARREL or use of any other products, we suggest you inspect the product for any damages that may have occurred in shipping.

PURCHASED AT A DEALER/RETAILER?  For any products purchased through an authorized BURCH BARREL retailer, their return policy applies. Please contact those retailers in the event that you will be seeking a return, refund or exchange.

Please contact BURCH BARREL Customer Service for any and all questions!

SHIPPING INFORMATION

Our goal is to ship accessories and branded gear to you the same day the order is placed, but in most cases, orders are shipped the following business day. When shipping online orders for a BURCH BARREL, we use Ground for all shipments. Please allow for delivery to take 5-7 business days. Shipping and handling fees will be calculated by weight and shipping location.  Please contact us ASAP if you require any last minute changes to your order and we will do our best to accommodate your request.

Phone: 406-924-2424
Email: service@burchbarrel.com